Privacy policy and personal data processing

1. Data controller

• Legal name: [CONFIRMAR: razón social]
• Tax ID (NIT): [CONFIRMAR: NIT]
• Address: [CONFIRMAR: address]
• Contact for questions and data-subject rights: [CONFIRMAR: contact email for data-subject rights]

2. Data we collect

When you complete the contact form we collect:

• Name.
• Company.
• Phone / WhatsApp number.
• Email address.
• Your answers to the qualifying questions: field team size, how you track work today, whether your clients ask about service status, and what you want to solve first.
• The language of the page you wrote from (Spanish or English).

3. Purposes

• To contact you by WhatsApp or email to answer your request and introduce Vizta.
• To qualify and follow up on your interest in the product.
• To keep an internal record of the requests received.

We do not sell your data or use it for other purposes without your authorization.

4. Processors and third parties

To run the form we use the following providers, which process data on our behalf:

• Resend: sends our team the email notification with your request details.
• Google Sheets (Google): spreadsheet where a backup copy of the request is stored.
• Vercel: hosts the Site and processes form submissions on its servers.
• Vercel Analytics: aggregate, anonymous visit measurement (page visited, referring site, country, device type and browser), without cookies. It does not receive the data you type into the form.

5. International transfers

The providers above may store data on servers outside Colombia. [CONFIRMAR: countries and applicable safeguards]

6. Your rights

• Know, update and correct your data.
• Request proof of the authorization you granted.
• Be informed about how your data has been used.
• File complaints with the Colombian Superintendence of Industry and Commerce (SIC).
• Revoke your authorization and/or request deletion, where there is no legal or contractual duty to keep the data.
• Access your data free of charge.

7. How to exercise your rights

Write to [CONFIRMAR: contact email for data-subject rights] with your name, the right you wish to exercise and a way to reach you. [CONFIRMAR: response times; the law sets 10 business days for queries and 15 for claims]

8. Retention

We keep your data for [CONFIRMAR: retention period] or until you request deletion, whichever comes first.

9. Authorization

By ticking the authorization checkbox and submitting the form you give prior, express and informed authorization to process your data for the purposes described. The form cannot be sent without that box ticked. Providing your data is voluntary.

10. Changes to this policy

We will publish any change on this page and show the update date.